This Cancellation Policy applies to all subscriptions, services, and platform usage under Marwiz Vision
and associated Marwiz platforms. By accessing or using our services, you agree to follow the terms
outlined below.
2. Subscription Cancellations
Users may request cancellation through the Marwiz account dashboard (if available) or via Marwiz
Support.
Cancelling a subscription does not guarantee a refund.
After cancellation, the service remains active until the end of the current billing cycle.
3. Custom Services Cancellation
Cancellations are not permitted once work has started for:
Custom configuration
API setup
Installation
Onboarding
Software integration
Any personalized development work
All custom or project-based services follow a strict no-cancellation policy once initiated.
4. Plan Changes
Upgrades: Applied immediately.
Downgrades: Take effect from the next billing cycle.
Cancellations of upgrades or downgrades do not warrant refunds for the current cycle.
5. Cancellation by Marwiz Vision
Your account may be suspended or cancelled without refund
for:
Violation of Terms & Conditions
Abuse or misuse of AI/vision features
Security breaches or illegal usage
Non-payment or chargeback activity
6. Contact for Cancellation
Marwiz Support Team
Phone: +91 98242 81021
Response Time: Within 48 working hours
