• Retail Surveillance

Staff Availability Detection at Service Counter

Realtime Challenges

Reception areas in offices, hotels, and hospitals require constant staffing to manage visitors, security checks, and customer service. Traditional CCTV only records footage and does not provide real-time verification of whether the reception desk is attended, leading to inefficiencies and missed visitor management.

Our Solution

Marwiz Vision monitors reception areas in real time using AI analytics to detect whether staff are present and attentive. The system sends instant alerts if the desk is unattended or if irregular activity is detected, ensuring continuous service and operational efficiency.

Where It Works Best

Corporate Offices & IT Parks: Verify reception or helpdesk staff presence for smooth visitor management.

Hotels & Hospitality Services: Ensure front desk staff are attentive and available at all times.

Hospitals & Clinics: Maintain continuous staff presence at reception or patient service points.

Educational Institutions: Monitor administrative or front-office staff for operational efficiency.

Commercial Complexes & Banks: Detect unattended counters or service desks to improve customer experience and response time.

Results & Benefits:

Real-Time Verification of Staff Presence: Monitor attentiveness and ensure coverage at all times.

Instant Alerts for Unattended Reception Areas: Notify supervisors immediately to prevent service lapses.

Improves Visitor Management and Customer Service: Ensure smooth interactions and timely assistance.

Enhances Operational Efficiency and Accountability: Encourage staff discipline and prompt response.

Integrates Seamlessly with Existing CCTV Systems: Utilize current surveillance infrastructure without additional hardware.